| Paint Shop pro tubes, free graphics, royalty free clipart, websets and psp tubes for psp and web design. |
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Frequently Asked Questions
Q. What is ButterflyWebGraphics.com?
A. ButterflyWebGraphics.com is a membership based clipart website that offers thousands of royalty free quality graphics mainly as PSP files (for Paint Shop Pro). The site is frequently updated with new graphics. We also offer website templates. Members can access and download the graphics and templates offered on this website and anything new that is released during their membership period
Q. Do you offer copywriting services?
A. If you have a project, I will consider it.
Q. Do you offer custom web and or graphic design services?
A. No. I don't have the time.
Q. I just signed up, and I haven't received my membership information.
A: I try to get your membership information out to you as soon as possible, but it can take up to 24 hours for you to receive your login information. Keep in mind that I'm a one person business, and I'm not on my computer all of the time. I do have a life outside of this business. Sometimes my computer is also down when I'm rendering, as creating these types of graphics takes considerable resources. I do check my email often though, and I do try to get your membership information to you as quickly as possible. So please be patient. Keep in mind that your membership time doesn't start until I send you your login information.
If you don't hear from me within 24 hours,
write to me, because your email server may be blocking my email to you. Hotmail and Yahoo accounts are notorious for this. AOL also sometimes blocks mail. And do check your trash can. Sometimes free email providers like Yahoo and Hotmail will automatically put mail in your trash can.
Q. Can you help me with HTML?
A: I don't offer HTML tutoring services, and I suggest that you try an HTML teaching site. There are many of them out there. Search for HTML tutorials on Yahoo or Google. If you have questions or problems; however, with a template you downloaded from this site, please write to me.
Q. Can you suggest a HTML editor?
A: There are many good HTML editors. Microsoft Frontpage is one of the easiest to learn, but it's expensive. There are several that you can download online and try for free. I rarely use an HTML editor. I hand code my pages. And I suggest that you learn HTML if you're going to host your own website. It really isn't hard to learn. It just takes practice. There are many sites out there that teach HTML. Do a Google search.
Q. Where do you get your graphics?
A: I create them using 3D Software, Paint Shop Pro, and Photoshop. The Victorian images are from postcards, die cuts, and other antique prints.
Q. Can I link to your images?
A. No. Please don't do that. I'll have to close the site if bandwidth fees get too high. You can link to the site however.
Q. I love your graphics, and I can't wait to join, but I can't seem to make a payment through PayPal. What can I do?
A. You can send a money order. Email me, and I'll send you an address where you can send your payment.
Q. Every time I try to access a member area, I'm prompted to log in again.
A. You must have cookies enabled on your computer. For more information on setting your cookies, click here. We use session "Cookies" which are small files placed on the hard drive of your computer to assist us in providing our services. Session cookies are automatically deleted from your hard drive once you end your session (exit the site or close your browser).
Q. How do I log out?
A. Simply exit the site or close your browser.
Q. What is a PSP tube?
A. A PSP tube is a Paint Shop Pro file with a transparent background. It can be stored within your Paint Shop Pro tube folder and you can use it sort of like a rubber stamp and overlay it on other images. I highly recommend Paint Shop Pro to anyone who's interested in creating graphics. It's a great program, and you can download a trial copy at Corel.com. If you don't have Paint Shop Pro, there are also programs out there that will convert PSP files to PNG files for use in many other graphics applications, including Flash and Photoshop.
Q. How do I use a PSP tube?
A. Download the PSP zip file. Extract the file to a directory of your choice. Open Paint Shop pro. Browse to the folder where you extracted the tube file and open the file. If you wish to save the image as a tube. Open the image and click on Export. Save the image in your tube folder. When you want to use the tube, simply click on the tube icon in Paint Shop Pro. It will bring up a selection of all of your saved tubes.
Q. Can I use your tubes to make stationary that I sell?
A. Yes. The tubes and graphics may be used to design and sell nearly anything (with the exception of online greeting or postcard sites) for profit, including print projects. For more information see the terms of use.
Q. Can I use your graphics to make signature tags?
A. Yes, you can use graphics from the Graphics Gallery, but you must give credit to Butterflywebgraphics.com.
Q. Can I make and sell new web sets or MySpace Layouts out of your templates?
A. Absolutely not. If you license a template, you can customize it however you want and make additional pages out of the materials I've provided to you for your own personal or commercial website, but you can't make and distribute new templates from it. However, you can use the graphics in the Graphics Gallery Section to make your own templates that you can sell.
Q. I wish to resubscribe. How do I do that?
A. If you paid through Paypal, your membership is recurring, which means that you don't have to do a thing to resubscribe. Paypal will automatically bill your credit card or debit your bank account every three months for three month subscribers and every six months for six month subscribers. If you paid by check or money order, you'll need to send a payment in each time your payment is due.
Q. I don' wish to resubscribe. How do I cancel my subscription?
A. Click here to cancel your Membership or you can do so directly in your Paypal account. Please note that it is YOUR responsbility. I don't offer refunds for subscriptions dues after a payment has gone through.
Q. Can I use your templates for a commercial site?
A. Yes. You can use them on your commercial site, but you can't redistribute them
Q. I accidentally signed up for a subscription twice. Can I have a refund for the second subscription?
A. That depends on whether you immediately brought the issue to my notice--immediately, meaning within 48 hours. For example, if you wait a month, then no, I will not offer you a refund for the second subscription, but I will extend your membership time by whatever extra you paid. Some people purposely purchase more than one subscription when they sign up, either as gifts or for employees so if I receive more than one subscription sign up notice from you, I don't know that it's an error. Typically, if I notice it, I will write to you about it, but the responsibility ultimately falls on you, and if you sign up twice, the error is yours.
Keep in mind that it's very costly to operate this site and to purchase materials that I use in creating these graphics. Most of what this site earns is immediately reinvested in the site. So if you waited to notify me that you have two subscriptions running concurrently, and, especially in these times when the economy is bad and business is slow, issuing a refund could put an undue hardship on me.
Please do not sign up again if you already have an active subscription. If you can't login, write to me to make sure that your subscription is no longer active before you sign up again or you can check your subscription status at Paypal.
Q. Do you offer your graphics on a CD?
A. Not at this time.
Have a question that's not answered here? Please feel free to
email
me.
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Site content, graphics, and design
© ButterflyWebGraphics.com, 2008
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